The problem
Customers DM. Nobody answers in time.
Your customers don't phone, they message: “What size am I?”, “Is this back in stock?”, “When does it ship?” — on Instagram, TikTok and site chat, at all hours.
Every slow reply is a customer who might buy somewhere else, and answering them yourself eats your evenings.
What's included
What we build.
- 01An AI agent for Instagram DMs, TikTok and site chat
- 02Trained on your products, sizing, stock and shipping
- 03Written and tested in your brand's voice
- 04Connected to your internal OS, so it knows each customer and their orders
- 05Hands the conversation to a person for VIPs, complaints and anything unusual
- 06Monthly review of conversations to keep it sharp
What changes
After it's built.
Your evenings back
Common questions are answered in minutes, including on drop day.
Customers get answers while they still want the piece
Sizing, stock and shipping questions don't sit waiting overnight.
You handle what matters
You and your team step in for VIPs and real conversations, not “where's my order?”.
Works well with
Better connected.
FAQ
Questions.
Will it sound like a bot?
No. It's written in your voice and tested against real messages before it goes live. If it doesn't sound like you, it doesn't launch.
What if it doesn't know the answer?
It says so and passes the conversation to a person, with everything said so far.
Is our data used to train public AI?
No. Your data stays in your accounts and isn't used to train public models.
Want this for your brand?
Thirty minutes on your brand and your next drop. We'll tell you honestly what would make the biggest difference.